1. How do I place an order?

A: Browse our products, select your preferred items, add them to the cart, and proceed to checkout. Follow the instructions to complete your payment.

2. Can I cancel or modify my order?

A: Orders can be canceled or modified only before they are processed or shipped. Contact our customer support immediately if you need changes.

3. What payment methods do you accept?

A: We accept Credit/Debit Cards, UPI, Net Banking, and Wallets.

4. How long will delivery take?

A: Standard delivery within India takes 3–7 business days. International delivery may take 7–15 business days.

5. Do you ship internationally?

A: Yes, we ship to select international locations. Shipping charges and delivery timelines vary by destination.

6. How can I track my order?

A: After shipping, you’ll receive a tracking number via email or SMS. Use it on the courier’s website to track your package.

7. What is your return and exchange policy?

A: Returns or exchanges are accepted within 7 days of delivery if the product is unused, in original packaging, and with tags intact. Customized or “Final Sale” products cannot be returned.

8. How do I know my correct size?

A: Please check the size chart on each product page. Contact our customer support if you need further guidance.

9. Are your products authentic and high-quality?

A: Yes, all products are 100% genuine and carefully inspected before shipping.

10. How can I contact customer support?

A: Reach us via:

• Email: support@fameroots.com
  
• Phone: +91 - 9811170980
  
  Support is available Monday to Saturday, 10 AM – 6 PM.